Shipping Policy

What areas do you deliver your baskets to?

Vancouver Area Deliveries Personalized Delivery of Gift Baskets to the following areas within the lower mainland of Vancouver BC. Canada

Abbotsford, BC, Canada
Burnaby, BC, Canada
Chilliwack, BC, Canada
Coquitlam, BC, Canada
Delta, BC, Canada
Fort Langley, BC, Canada
Ladner, BC, Canada
Langley, BC, Canada
Maple Ridge, BC, Canada
Mission, BC , Canada
New Westminster, BC, Canada
North Vancouver, BC, Canada
Pitt Meadows, BC, Canada
Port Coquitlam, BC, Canada
Port Moody, BC, Canada
Richmond, BC, Canada
Surrey, BC, Canada
Tsawwassen, BC, Canada
Vancouver, BC, Canada
West Vancouver, BC, Canada
White Rock, BC, Canada

 

What are your local delivery times?

  • Local Deliveries within Greater Vancouver – 48 hours.

If nobody is home to accept delivery, then delivery will be delayed at least 24 hours. If the delivery is local, then delivery may be delayed until we can contact the recipient to arrange a delivery time.

 

What are your shipping charges?

Shipping charges will be added to all baskets at the time of ordering. These charges will vary according to the weight of the basket being ordered.

We attempt to provide 24 hour turnaround an orders within the Vancouver/lower mainland. Please note that in peak seasons this process will be on a first ordered/first delivered basis and some orders may require longer. If you have any concerns about delivery, please contact us. We do accept orders to recipients outside of this area, but delivery times will vary depending on the locality.

If nobody is home to accept delivery, then delivery will be delayed at least 24 hours. If the delivery is local, then delivery may be delayed until we can contact the recipient to arrange a delivery time.

If we are unable to complete the shipment of a basket in the lower mainland area, or if a basket is returned to us because of an incorrect address provided by you, we can re-ship the basket to the recipient. There will be an additional shipping cost involved. Please ensure your recipient’s address is correct at time of purchase and includes a phone number if possible. If you wish to cancel the basket you will be responsible for the processing costs and incurred freight costs.

Delivery charges are broken down into 3 groups. The first group is the Lower Mainland of Vancouver also known as the Greater Vancouver Regional District (GVRD) which is personally delivered. Excluding Abbotsford/Aldergrove & Mission, which are shipped out using Fed-Ex. The second two groups are delivered using a courier ground service.
Please Note: Regular courier services deliver during normal business hours. They do not deliver on weekends or Statutory Holidays. This can impact delivery times.

Zone 1 – MAPLE RIDGE – $10 (plus shipping tax)

Zone 2 – PITT MEADOWS – $14 (plus shipping tax)

Zone 3 – VANCOUVER, BURNABY, COQUITLAM, DELTA, LANGLEY, NEW WESTMINSTER, NORTH VANCOUVER, PORT COQUITLAM, PORT MOODY, RICHMOND, SOUTH SURREY, SURREY – $25 (plus shipping tax)

Zone 4 – WHITE ROCK, TSAWWASSEN – $30 (plus shipping tax)

Zone 5 – CHILLIWACK – $55 (plus shipping tax)

Zone 6 – UBC, WEST VANCOUVER – $35 (plus shipping tax)

 

Our shipping rates are based on us delivering your package in person. We always welcome our customers to use their own shipping / courier companies if they like.

IMPORTANT: In the event that the shipping address provided by the customer is incomplete or the recipient has relocated and the gift needs to be re-directed, couriers may charge a service fee for the re-direct. We in turn will charge the customer a fee.

If you have questions or comments please feel free to contact us at: orders@thegiftbasketco.com or call us toll free at: 604-479-3373

 

Do You ship outside of the Greater Vancouver regions?

Yes we can ship to anywhere within Canada by courier. For more information about national shipping, Please give us a call at 604-479-3373

 

Do you provide rush services if I need my gift today?

Give us a call at 604-479-3373 and we’ll do our best to meet your needs based on availability. A $45 same day shipping rate will be charged. Orders requiring same day service must be placed by 11 am Pacific time. Shipments to commercial addresses will be delivered by 5 pm and to residential addresses by 8 pm that evening. Additional shipping fees may apply if you require quicker service. You can also email us.


All our gift baskets are:

A Piece of Art

Handcrafted in our workshop at the time of order, no gift basket is exactly the same.  We don’t skimp on the flair, making your unique gift a centerpiece at every angle.

Carefully Selected

Family and friends tested, each gift basket is filled with our home favourites, along with some of the flavors of the month.  We gift with our hearts, not with the bargain bin.

Generously Filled

Our gift baskets are an experience.  Just when they think the giving stops, there is one more surprise.  We stuff your basket to the very bottom with goodies, not confetti.

We Take Giving Very Personally.

Got requests, comments or questions?  Send us a message and let us know how we can make your gesture hit its mark.